Terms & Conditions
The terms and conditions for use of F.P. Turners are detailed below and should be read carefully. We may vary these terms from time to time and therefore you should check them before you make a purchase.
Click Terms and Conditions to download a copy and print
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ONLINE SHOPPING
We have taken care in presenting the products on our website as accurately as possible. The images you see will depend on your monitors display and colour capabilities. We are therefore unable to guarantee that the product images you see are an accurate representation of the actual merchandise. Before you place an order you should read the following:-
Customers have the right to cancel orders within 7 working days.
Delivery and Returns Policy - these pages form part of these terms and conditions and contain important information about your order.
Validation Checks
All credit, debit and charge card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be responsible for any delay or non-delivery.
In addition, in the interests of preventing fraudulent use of credit, debit and charge cards, F.P. Turners will validate names, addresses and other information supplied during the process; against commercially available records e.g. electoral roll data, credit reference agencies. By ordering from the website, you consent to such checks being made. We may need to contact you by letter, telephone, or email to verify details before we are able to process and dispatch your order.
All information provided will be treated in accordance with the Data Protection Act 1998. These measures are taken as extra protection for you, to ensure your online shopping experience with us is as safe and secure as possible.
Pricing
Our pricing policy reflects the value of products and our services. Watches are sold at the manufacturers recommended retail price, unless otherwise stated through special offers. Our pricing of gold and diamond products reflects the fair value of the quality of the raw materials and workmanship and reflects the volatile gold and sliver prices which change day to day. Prices may be subject to change due to this fact.
